FAQs
Frequently Asked Questions
Everything you need to know about shopping with Yuniku London.
Orders
Can I modify or cancel my order?
Orders are processed quickly. Please contact us immediately if you need to make any changes.
How do I know my order is confirmed?
You'll receive an order confirmation email followed by tracking details once your order has been dispatched.
Shipping
Do you offer free delivery?
Yes. Free UK delivery is available on orders over £190.
How long does delivery take?
Standard UK delivery usually takes 7–10 working days.
Returns
What is your return policy?
We offer easy 7-day returns on eligible items in their original condition.
How long do refunds take?
Refunds are processed within 5–10 business days after your return has been approved.
Sizing
How do I choose the right size?
Every product includes a detailed size guide to help you find your perfect fit.
Payments
Is my payment secure?
Yes. All payments are encrypted and processed securely.