Terms & Conditions

Last updated: 25 September 2026

Welcome to Yuniku London. These Terms of Service govern your use of our website, www.yunikulondon.com, and your purchase of products from us.

By using our website or placing an order, you agree to these Terms of Service and the policies referenced below.

About Yuniku London

This website is operated by:

Yuniku London Limited
73 Nine Mile Ride
Finchampstead
Wokingham
RG40 4ND
United Kingdom

Email: info@yunikulondon.com

Our website is hosted on Shopify, which provides the ecommerce platform used to sell our products online.

Using Our Website

You agree to use our website lawfully and responsibly.

You must not:

Use the website for unlawful or fraudulent purposes.
Attempt to gain unauthorised access to our website or systems.
Introduce viruses, malware or other harmful code.
Interfere with the operation or security of our website.
Copy, reproduce or commercially exploit our website content without our written permission.
Use automated systems to scrape, copy or collect information from our website without permission.

We may restrict or suspend access to our website where reasonably necessary to protect our website, business, customers or other users.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes and other information on our website are accurate.

However, colours may appear differently depending on your device or screen.

Products are subject to availability. We reserve the right to discontinue products or limit quantities where reasonably necessary.

Nothing in these Terms affects your statutory rights relating to products that are faulty, not as described or otherwise fail to meet the requirements of applicable consumer law.

Prices and Payment

All prices displayed on our website are subject to change.

The price applicable to your order will be the price displayed at the time you place that order, subject to obvious pricing errors.

We accept the payment methods displayed at checkout.

Payment must be successfully authorised before an order can be processed.

Orders

When you place an order, you are making an offer to purchase the selected products.

You will receive an order confirmation after placing your order. This confirms that we have received your order but does not necessarily mean that the order has been accepted.

We may need to cancel or refuse an order in limited circumstances, such as:

The product is unavailable.
There is an obvious pricing or product information error.
We reasonably suspect fraudulent or unauthorised activity.
We are unable to fulfil the order to the requested destination.
There is another genuine operational reason preventing fulfilment.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

Delivery

Delivery information, estimated delivery times and shipping charges are set out in our Shipping & Delivery Policy.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, customs processing and other events outside our control.

Please ensure that the delivery information provided at checkout is accurate.

Returns, Refunds and Exchanges

Our Returns & Exchange Policy explains our return, refund and exchange process.

Nothing in our Returns & Exchange Policy or these Terms limits your statutory consumer rights.

Cancellations

Information about order cancellations and statutory cancellation rights is provided in our Returns & Exchange Policy.

Where applicable, statutory consumer rights will continue to apply regardless of any operational cancellation procedures stated by us.

Intellectual Property

All content on our website, including photographs, product images, logos, designs, graphics, text, videos and other materials, belongs to Yuniku London or is used with permission.

You may view and use the website for your personal, non-commercial purposes.

You must not reproduce, modify, distribute, sell or commercially exploit our content without our written permission.

User Content and Reviews

If you submit reviews, comments, photographs or other content to us, you confirm that:

You have the right to submit the content.
The content does not infringe another person's rights.
The content is not unlawful, misleading, abusive or harmful.

By submitting content to us, you grant Yuniku London a non-exclusive, worldwide, royalty-free licence to use, reproduce and display that content for purposes connected with our business, including displaying customer reviews and marketing our products.

We may remove content that we reasonably believe violates these Terms or applicable law.

Third-Party Services and Links

Our website may use third-party services and may contain links to third-party websites.

We are not responsible for the content, availability or privacy practices of third-party websites or services.

Your use of third-party services may also be subject to their own terms and policies.

Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee that it will always be uninterrupted, secure or error-free.

We may temporarily suspend or modify parts of the website where reasonably necessary for maintenance, security, updates or operational reasons.

Our Liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

In particular, nothing in these Terms affects your statutory rights as a consumer or our responsibility for matters such as faulty, unsafe or misdescribed products where liability cannot legally be excluded.

To the extent permitted by law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, serious disruption to transport or communications, government action, strikes, customs delays or other events beyond our reasonable control.

Where such an event affects your order, we will take reasonable steps to keep you informed and minimise the impact.

Privacy

Our collection and use of personal information is explained in our Privacy Policy.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website or legal requirements.

The version applicable to your order will be the version in effect when you place that order, unless a change is required by law.

The latest version will always be available on our website.

Governing Law

These Terms are governed by the laws applicable in England and Wales, subject to any mandatory consumer protection rights that apply to you in your country of residence.

Nothing in these Terms prevents you from relying on consumer rights or protections that cannot legally be excluded.