At Yuniku London, we work with trusted courier partners to deliver your order safely and efficiently.
UK Delivery
- Free shipping on orders of £190 or more
- £5.99 shipping on orders below £190
- Estimated delivery: 7–10 working days
- Tracked courier service
- UK orders are shipped on a Delivered Duty Paid (DDP) basis where applicable, so applicable taxes and VAT are included and there should be no import charges on delivery.
US Delivery
- Free shipping on orders of $250 or more
- $34 shipping on orders below $250
- Estimated delivery: 7–12 working days
- Tracked courier service
- Any applicable import duties, local taxes or customs charges are the customer's responsibility.
International Delivery
For destinations outside the UK and US:
- Free shipping on orders of £190 or more
- £25 shipping on orders below £190
- Estimated delivery: 7–12 working days
- Tracked courier service
- Any applicable import duties, taxes, customs or handling charges are the customer's responsibility.
International delivery is available to eligible destinations shown at checkout.
Order Processing
Orders are generally processed within 1–3 working days, Monday to Friday, excluding UK public holidays.
Personalised, customised or made-to-order items may require additional processing time.
Tracking
Once your order has been dispatched, you will receive a shipping confirmation with tracking details. Tracking may also be available through SMS or your customer account where applicable.
Delivery Information
Please make sure your shipping address, email address and telephone number are correct when placing your order.
If a delivery is missed, the courier may offer redelivery or collection options depending on the destination.
Orders returned to us because of an incorrect address, refusal of delivery or non-collection may be subject to return shipping or handling charges.
Delayed, Damaged or Incorrect Orders
If your order is delayed, arrives damaged or you receive an incorrect item, please contact us at info@yunikulondon.com with your order number and details of the issue. We will review the matter and arrange an appropriate resolution.
Returns & Cancellations
Please see our Returns & Refund Policy for information about returns, exchanges and cancellations.
For UK customers, statutory cancellation rights apply to eligible online purchases.
Contact Us
Email: info@yunikulondon.com
WhatsApp: +44 7405 659738
Yuniku London Limited
73 Nine Mile Ride
Wokingham, RG40 4ND
United Kingdom